Toyota of Puyallup customer reviews in Puyallup WA

59 Testimonials

4.9 out of 5 stars

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Bought three new hybrids cars here over past 10 years. Very courteous, knowledgeable and helpful staff. Not pushy.

AL Adams

2020-10-16

I want you to know how much we appreciate the excellent service your team provided when we came in during the week of December 14 2020, shopping for a new car for our friends. The team I am referring to is: Jerry Nix, Joe Luna, Shane “K” and Tiffany Adam. Their attention to detail, professional manner, great superlative and communication skills, and genuine warmth, made our transactions even better than we expected. From the time we walked in the door until we purchased our cars, the team answ... More

Ed & Kwi

2020-12-18

Staff are friendly and helpful. Always a positive experience.

Stacy Rivas

2020-07-17

Great place to buy a car friendly sales people I recently repaired their car wash welded up the rail to get them back up and washing cars again. Great people to work with thank you Toyota of Puyallup

Pete Brady

2020-05-18

Hi, my good friend Vantha, Thank you very much for helping me with my purchase! You were so kind, flexible, understanding, warm, helpful above and beyond, thoughtful and a true light from your core - Thank You! I will be very happy to refer anyone that crosses my path. I received a lot of positive comments on the car I traded, prior to letting it go and everyday I have been grateful and thankful for that car! I don't think you will have any problem re - selling it. Some expressed jealousy for me having it and that is likely to happen again with the one that I just purchased - That is how powerful Toyota is! It is just a matter of drawing the people in to your store to see and meet all of you Beautiful, Kind, Helpful, Understanding, and Wonderful, Human, People that truly reflect a Love and Caring you don't find very often elsewhere! It is an Awesome and Much Appreciated experience! Everyone that I have met and even seen working at your Toyota branch including the people in the service department, finance department, and other, make an Awesome team! Everyone is so kind and helpful. I know that you are there to make money - I can appreciate that - but, it did NOT feel like that - you all go far above that type of standard! It is more like I do not want to leave here because you reflect a family type environment, really caring and genuinely helpful. You did not hesitate, you were patient with me and very helpful, even jumping hurdles that I could not jump myself - I truly appreciate that! I noticed everyone is connected and like a tight fit family there, even willing and ready to accept outsiders in, creating a magnetic, truly beautiful environment! The entire process and experience is totally Amazing, Wonderful, and Delightfully filled with a sense of joy that is definitely memorable - in a great way! - Very Awesome to experience! Thank you for allowing me to feel and experience that! The outflowing energy of genuinely caring is what really influenced my buying decision. It has been reflected every time I have been to your dealership - Thank you! Thank you Vantha for going above and beyond to assist me, making it a truly beautiful experience, and causing me to leave with a sense of knowing I made a great decision. Also, thank you for the warmth that you shared through being the truly beautiful person that you are - I needed that, am grateful, and appreciative for having even met you! Thank you very much!!! Please, tell Mark and Joe thank you also! I do not want to create any disharmony and they both are genuinely Beautiful People also - All have been uniquely helpful to me and it is Appreciated and Remembered! I look forward to one day being able to reflect the warmth and caring each one of you have shown to me, back to you all. In the meantime, I will try to pay it forward. Thank You, Thank You, and Thank You! Warmest Wishes and Blessings My Friend - You are Awesome and a Very Beautiful Spirit, Robbin Lopeman... More

Robbin Lopeman

2020-10-26

I do not normally write reviews, but as Mark Lucas and his co-workers at Toyota of Puyallup did such an great job working with and taking care of me through the sales process, I wanted to ensure he/they were recognized for their efforts. Mark is extremely knowledgeable, extremely courteous, and truly loves his job. I had a unique situation which he nor his co-workers had ever encountered. Greg Backstorm went above and beyond by reaching out to other subject matter experts and getting the answ... More

Chris Tari

2019-09-18

Jon Martinez is the best! Highly recommend him to everyone looking for a vehicle. Jon opened the door and greeted us as we walked in to the dealership. He asked us if we needed any help and if we were looking for anyone in particular. We did, and talked to Andrew in the internet sales department. Jon was very professional, friendly and knowledgeable. They didn't have the car we wanted to see initially sold before we got there literally but test drove another similar one. Jon took over from the... More

Jan Villanueva

2020-12-14

Best car buying experience I’ve ever had! Brandon and everyone at Toyota of Puyallup was wonderful from start to finish. This was by far the most pleasant experience I’ve had purchasing a car. Iden’s Dealer Services did an amazing job making my car look beautiful. I would definitely recommend TOP to family and friends.

Trina Lowe

2020-12-14

Awesome service. I'd give more than 5 stars if I was allowed to. They really demonstrate a care for their customers, which is amazing to see.

Andrew Coward

2020-08-09

Great Service always polite Nice people. The service was very fast. Thank you Eric great service.

Wendy Vizzini

2020-10-07

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